We at Cayuga Nursing and Rehabilitation Center want to thank all of our families fir being patient during this time of confusions and frustration. We are working hard to address all issues and concerns that COVID 19 and the resulting ban on visitors has caused. We are committed to keeping all of you and the community up to date as to how COVID 19 is affecting us.
The ban on non-medical visitors remains in effect.. This bad will remain in effect for the foreseeable future.
There are NO cases of COVID 19 at Cayuga Nursing and Rehabilitation Center.
We are working on a system that will allow our residents and their families to "tele-visit." Hopefully this system will be available in the near future.
We have set up a "hotline" for our families. If you have any concerns rearding your loved one you are invited to call the hotline at (607) 273-8072 x122. You will be asked to leave your name, a contact number, and the name of your loved one. During regular business hours a call will be returned to you within 2 hours. During off hours a call will be returned in the morning. During the weekends the "hotline" will be chacked at noon on Saturday and Sunday and calls will be returned then. As per usual if any acute events occur, families will be notified immedictaely.
Having this system in place we are hoping to limit the number of calls being placed to the nursing units. Every minute a nurse is on the phone is one less minute the nurse will be providing direct care. Thank you!!
We are currently screening each employee as they arrive for their scheduled shift. This policy will remain in effect until further notice.