July 19, 2020
July 19, 2020
Dear Residents and Families;
I am writing to inform you that we have received notice that a resident of our facility has tested positive for COVID-19. This test result was received as part of our process and plan for testing staff and residents of the facility routinely for COVID-19. The affected resident is and continues to be in isolation from all other residents.
Upon this notification we immediately began working with the NY State Department of Health, Tompkins County Health department and our medical team collaboratively. We have implemented strategies to minimize any additional potential risks of exposure for both residents and staff. Screening of all staff and residents per shift for symptoms of the virus will continue. A focus on using facemasks, proper handwashing procedures and infection control standards will be reinforced to all.
I am sorry to say that this positive test will delay our ability to open up for in-person visits. You can still call and schedule virtual visits. We are working diligently and continue to be committed to protecting our residents and staff.
Your support and understanding during these unprecedented times are very appreciated. I will be sending out an update as our information changes. If you have any questions, please call Maureen Robinson, our Social Worker. Her number is 607-273-8072, ext #103.